Taxes: 4% Alberta tourist levy (ATL) + 5% goods and service tax (GST)
Booking Policy: We welcome registered guests only! If you wish to have third parties join you over the course of your stay, other accommodations must be arranged. (1-780-388-2209) Generally, lodges may not exceed maximium numbers ie: Chalet = 4, Creek Cottage = 10, Pines = 6, Cedar Units = 5 or 36 in total.
Minimum Booking: Two night minimum booking on all lodges,except for long weekends when the minimum is three nights. 10% discounts are offered for bookings exceeding one week in length.
Christmas & New Years Bookings: A four night minimum booking is required for this holiday season. It includes: Ice Fishing, XC skiing, Skating on the Pond, Tobogganing, Snowshoeing, Bon Fires and Fireworks. (Guests must bring their own equipment: skidoos welcome.) Unlimited firewood provided.
Hot Tubs & Tents: These are not guaranteed to be up and running before the 24th of May or or after Labour Day Weekend in September unless special arrangements can be made.
Hot Tub Policy:A public tub will be running on the property at all times for general use. If guests want a private tub by their lodge, for their use only, it will cost a single fee $100. This change in policy is due to new government regulations requiring costly retrofits.
Refunds: Full credit is offered on refunds only if your time slot can be rebooked... otherwise, you're given full credit for up to one year to rebook at no additional cost.
Smoking: all lodges have outdoor deck space for smokers. If you smoke indoors you forfeit your damage deposit refund!
Damage deposits: $150/lodge except for the Cedars which has a damage deposit of $100 per unit.
Underage guests: must be accompanied by a responsible adult.
Arrival / Departure Time: Arrival after 4pm and all departures by 11am. Failure to depart by 11am will cost you your damage deposit automatically! (It's impossible to prepare lodges over the high seasons in less than 5 hrs. without bringing in extra staff.)
Pet Friendly: Pets are welcome if owners poop & scoop and vacuum behind them. If they fail to do so, deposits will not be refunded.
Parking: Limited to about twelve stalls, so larger parties should try to car pool as much as possible.
Personal toiletries and kitchen supplies: These are not provided by our lodge.
Bedding, towelling and cookware: These are all provided. The Creek Cottage also has a laundry for long term guests.